Terms of Service

Effective Date: September 4, 2026

THIS IS A LEGALLY BINDING AGREEMENT. PLEASE READ IT CAREFULLY.

These Terms of Service ("Terms") form a binding agreement between you and Gold Angels Agency LLC, a New Mexico limited liability company ("Villora", "we", "us", or "our"), and govern your access to and use of tryvillora.com (the "Site").

If you do not agree to every part of these Terms, you may not use the Site and should leave it now.

By using the Site you also acknowledge and agree to our Privacy Policy, Cookie Policy, and Returns & Refunds Policy, each of which is incorporated into these Terms by reference.

We may take any action we consider appropriate if we determine, at our sole discretion, that you have engaged in any of the conduct prohibited below or have otherwise breached these Terms. That action may include restricting or terminating your access to the Site, cancelling orders, or pursuing legal remedies. Any right not expressly granted to you here remains ours.

The Site exists to describe Villora and the products we offer, to allow visitors to place orders for those products, and to allow visitors to contact our customer support team.

We may change, suspend, or discontinue the Site or any part of it at any time, with or without notice. We may also revise these Terms and any related policy at any time. Prices, packages, promotions, and product availability shown on the Site may change without notice.

We grant you a revocable, non-exclusive, non-transferable, limited licence to access and use the Site for your own personal, non-commercial purposes. This licence begins when you first visit the Site and ends when either you or we terminate it. We may terminate it immediately if you use the Site in breach of these Terms.

All content on the Site, including text, video, images, graphics, logos, product names, page layouts, and underlying code, is owned by us or licensed to us and is protected by copyright, trademark, and other laws. You may not copy, reproduce, republish, scrape, distribute, or create derivative works from any part of the Site without our prior written permission.

The Site and our products are intended for adults. You may not use the Site or place an order if you are under 18 years of age. By using the Site, you represent that you are at least 18.

You agree not to:

(a) attempt to access, reverse engineer, or derive the source code or underlying structure of the Site;

(b) interfere with or disrupt the Site, or any servers or networks connected to it, including by automated scraping, bots, or denial-of-service techniques;

(c) reproduce, store, print, or distribute Site content without our prior written permission;

(d) use the Site for any unlawful purpose or in breach of any local, state, national, or international law;

(e) transmit any virus, worm, malicious code, or other technology intended to interrupt, damage, or limit the functionality of any software, hardware, or telecommunications equipment;

(f) submit false, misleading, or fraudulent information when placing an order, including payment information you are not authorised to use; or

(g) resell our products or represent yourself as an authorised distributor of Villora without our written authorisation.

Where you buy matters. Villora is sold directly by Gold Angels Agency LLC through this Site, and is also sold through independent third-party retailers on their own websites. The retailer of record for your order is the company identified on the checkout page and in your order confirmation email. If you purchased through a third-party retailer, that retailer's terms, billing descriptor, and refund policy apply to your order, and you should contact them for billing and refund matters. These Terms govern orders placed directly with us on this Site.

All orders placed through the Site are offers to purchase, and are subject to our acceptance. We may refuse or cancel any order at our discretion, including where we suspect fraud, where a product is out of stock, or where a price has been listed in error.

Prices are shown in US dollars and do not include applicable state or local taxes unless stated.

Your order is a one-time purchase. We do not enrol you in any subscription, auto-ship, or recurring billing programme. You will not be charged again unless you place a new order yourself. There is nothing to cancel.

Payment is processed by our third-party payment providers. We accept major credit and debit cards, PayPal, and other payment methods shown at checkout. We do not receive or store your full payment card number.

We ship within the United States only. We do not currently ship to international addresses or to freight-forwarding services.

Orders are fulfilled by our third-party fulfilment partner. Estimated delivery is 3 to 5 business days after dispatch. These are estimates, not guarantees, and may be affected by carrier delays, weather, and holidays. Title and risk of loss pass to you when the carrier takes possession of your order.

If your order arrives damaged, or does not arrive within a reasonable time after the estimated window, contact us at support@tryvillora.com and we will make it right. See our Returns & Refunds Policy.

Villora is a dietary supplement, not a medicine. The statements made on this Site have not been evaluated by the Food and Drug Administration. Villora is not intended to diagnose, treat, cure, or prevent any disease.

Everything on this Site, including the video, the written content, the ingredient descriptions, and any linked research, is provided for general informational purposes only and is not medical advice. It is not a substitute for a consultation with a qualified healthcare professional.

Always consult your physician or pharmacist before starting Villora or any new supplement, particularly if you are pregnant or nursing, have a diagnosed medical condition, are scheduled for surgery, or take prescription medication. Never stop or alter a prescribed treatment on the basis of anything you read here. If you experience an adverse reaction, stop using the product and seek medical attention.

You are responsible for reading the product label and following the directions for use. Villora is manufactured in the United States in a GMP-certified facility with domestic and imported ingredients.

Please read this section together with the disclosures shown alongside our video and testimonials.

The narrative presented in our video and on our sales pages is a dramatisation. The characters are portrayed by professional actors working from a script. The story is based on and composited from the experiences of real customers, but individual names, identifying details, and events have been changed, combined, and fictionalised to protect privacy and to present the material in narrative form. The people you see and hear are not presenting their own personal experience with the product unless expressly stated.

Written testimonials and reviews shown on the Site reflect the experiences of real customers, presented with changed names and, in some cases, stock imagery, to protect their privacy.

No testimonial, review, case study, or narrative on this Site is a guarantee, warranty, or prediction of the results you will get, and none of them should be understood as typical. Results vary substantially from person to person and depend on individual factors including diet, activity, consistency of use, age, and overall health. Many people who use a dietary supplement experience no noticeable change at all.

We have not conducted clinical trials on the finished Villora product. Scientific references cited on the Site describe published research on individual ingredients, generally at doses and in populations that may differ from ours. They are provided for background only and are not evidence of what Villora will do for you.

The Site may link to third-party websites, studies, articles, or resources. We provide these for reference only. We do not control them, we do not endorse them, and we are not responsible for their content, accuracy, or privacy practices.

You use the Site and our products at your own risk.

To the fullest extent permitted by law, in no event will Gold Angels Agency LLC, its officers, members, managers, employees, agents, or suppliers be liable to you or any third party for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to your use of the Site or our products, including without limitation loss of profits, loss of data, business interruption, or personal injury, whether based in contract, tort, strict liability, or any other theory, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability to you for any claim arising out of or relating to the Site or our products will not exceed the amount you actually paid us for the order giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you.

You agree to defend, indemnify, and hold harmless Gold Angels Agency LLC, its officers, members, managers, employees, and agents from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to (i) your use of the Site, (ii) your breach of these Terms, (iii) your violation of any third-party right, or (iv) any claim that your use of the Site caused harm to a third party. This obligation survives the termination of these Terms.

THE SITE AND ALL CONTENT ON IT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the servers hosting it are free of viruses or other harmful components. We make no warranty as to the results you may obtain from using our products.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

You and Gold Angels Agency LLC agree that any dispute, claim, or controversy arising out of or relating to the Site, our products, our advertising, or these Terms will be resolved by binding individual arbitration rather than in court.

BY AGREEING TO THESE TERMS, YOU AND WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, COLLECTIVE ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING.

The arbitration will be conducted by a single arbitrator in Albuquerque, New Mexico, and administered under the applicable streamlined or expedited rules of a recognised arbitration provider, in accordance with the Federal Arbitration Act. Either party may appear remotely by telephone or video. The arbitrator's decision is final and judgment on the award may be entered in any court of competent jurisdiction.

Opt-out. You may opt out of this arbitration agreement by sending written notice to support@tryvillora.com within 30 days of your first order, stating your name, order number, and that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms.

Nothing in this section prevents either party from seeking injunctive or other provisional relief from a court of competent jurisdiction in aid of arbitration, or from bringing an individual claim in small claims court where the claim qualifies.

If this class action waiver is found unenforceable as to a particular claim, that claim will be severed and heard in court, and the remainder of this arbitration agreement will remain in effect.

These Terms are governed by the laws of the State of New Mexico, without regard to its conflict of law rules. For any matter not subject to arbitration, you agree to the exclusive personal jurisdiction and venue of the state and federal courts located in Bernalillo County, New Mexico.

Any claim or cause of action arising out of your use of the Site or our products must be brought within one (1) year after it arose, or it is permanently barred, to the extent permitted by applicable law.

We may change these Terms at any time. Changes take effect when the revised version is posted on this page, and the Effective Date at the top will be updated. Your continued use of the Site after that date constitutes acceptance of the revised Terms.

These Terms, together with our Privacy Policy, Cookie Policy, and Returns & Refunds Policy, constitute the entire agreement between you and us regarding the Site, superseding any prior agreements. If any provision is found unenforceable, it will be limited or removed to the minimum extent necessary and the remaining provisions will stay in full force. Our failure to enforce any provision is not a waiver of that provision.

California residents. Under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

New Jersey residents. Certain provisions of these Terms may not apply to you under the New Jersey Truth-in-Consumer Contract, Warranty, and Notice Act.

Additional states may not permit some of the exclusions or limitations set out above, in which case those exclusions or limitations may not apply to you.

We only send marketing email to people who have asked to receive it.

Consent. We obtain clear, affirmative consent before sending marketing email. We do not use pre-checked boxes, purchased lists, or assumed consent.

Identification. Every email we send identifies Villora as the sender and includes a valid physical mailing address and a way to contact us.

Unsubscribing. Every marketing email includes a one-click unsubscribe link, and you may also unsubscribe at tryvillora.com/unsubscribe. Requests are honoured promptly, normally within 48 hours and always within 10 business days. Transactional messages about an order you placed, such as shipping and refund confirmations, are not marketing email and are sent regardless.

Content. Subject lines and sender names describe the message honestly. We do not use deceptive headers or subject lines.

Reporting. If you believe you have received unsolicited email from us, write to support@tryvillora.com and we will investigate.

Gold Angels Agency LLC

1209 Mountain Road Pl NE, Ste R

Albuquerque, NM 87110, USA

Email: support@tryvillora.com